Action City & Chaos Water Park Passes
Our foundation of hard work and hospitality runs deep in our roots. Metropolis Resort founders, Tom and Shirley Hahn grew up on farms in Iowa where they learned the value of family and hard work. In the beginning, Tom’s parents sold their farm and opened a grocery store, Hahn’s Circle Foods, in a small town, Grand Mound, IA.
In the early years, Tom bagged groceries and learned the importance of customer service and hospitality from his parents. He married the love of his life, Shirley, in 19xyz. Tom was known for his meat counter and Shirley ran the books. They had two children, Brian and Kim, both raised in their parents’ business. They started bagging groceries and worked their way up into the business, just like their parents. Together these four Hahn’s worked hand in hand for years. They have many stories to tell, all of which end with laughter and fond memories of the people they have met over the years.
The Hahn’s went on many business adventures together. If you could sit and listen to them talk, you would hear stories of many grocery stores, an ice cream parlor, a motel, a laundromat, several Dairy Queens, a marketing firm, real estate and the joys of being landlords.
One of the great adventures started after Tom and Shirley retired. In 2005 they created Action City with another partner. After quick success they added on a Hotel and Waterpark. Now we have the Metropolis Resort, that boasts “Where the Fun Never Stops.”
The Hahn’s have a unique ability to make everyone feel welcome wherever they go. They are known for their hospitality professionally and personally. The legacy that they leave behind is fun. It’s established everywhere they have a presence. A culture of fun is known in each of their businesses. Through it all, you will always hear about how they wouldn’t be where they are today without their customers, family and the team that makes it happen.
You can learn more about the family by listening to a podcast called, Mixing Family & Business featuring an inside view of the Hahn’s family spanning multiple generations of business, family and fun.
In today's fast-paced business world, customer expectations evolve at a rapid pace. Tom shared his observations on how these expectations have shifted over time. From the days when businesses operated without modern conveniences to the present where accepting credit cards is almost a given, it's clear that staying ahead of customer demands is crucial.
Kim highlighted an essential lesson she’s learned from her extensive business experience: what customers ask for today, they’ll expect as a standard tomorrow. She used the rapid adoption of credit card payments in the fast food industry as a prime example. It’s bewildering, as I pointed out, that there are still businesses in 2024 that don't accept credit cards. This conversation underscored the importance for businesses to anticipate and adapt quickly to changing consumer preferences to stay relevant.
Our discussion naturally flowed into the value of mentorship, a topic close to all our hearts. Tom emphasized that while mentors can offer focused guidance at critical points, their value can be limited unless they, too, are committed to continual learning. I've experienced this firsthand with a business coach who provided immense value until I surpassed their skill level.
Kim made an excellent point about the necessity of hiring business coaches or mentors who align both personally and professionally. Ready and willing to change is vital when working with a mentor. Kim also mentioned how mentors often appear serendipitously, right when we’re prepared for growth. This resonated deeply with all of us, reflecting the idea that mentorship is as much about the mentee's readiness as it is about the mentor's expertise.
During the episode, we shared our personal encounters with mentorship. Tom, with his rich history in RVing and business, has met numerous individuals from various backgrounds, and each encounter provided him with unique insights. Whether it was learning from farmers or people starting new ventures, Tom emphasized the importance of having a positive attitude and being open to learning from others.
For me, mentorship has come from many unexpected sources. From a former colleague's coaching program to casual conversations with significant figures like Donald Trump and the founders of Google, I've found that surrounding myself with successful people has been immensely beneficial. Shirley and Kim also reiterated this point, mentioning how family, neighbors, and local libraries have been valuable resources in their journey.
Networking and continuous learning go hand in hand in the business world. Tom’s experiences, such as working for free to gain firsthand knowledge in a new industry, highlight the proactive steps one can take to learn and adapt. Shirley’s reflections on drawing knowledge from simple but effective resources like family and libraries remind us that learning doesn’t always require grand gestures or expensive programs.
Both Kim and I have found great value in becoming avid readers, influenced by authors like John C. Maxwell and Pat Lencioni. Kim’s anecdote about joining the Dairy Queen corporate council encapsulates the profound impact of learning from peers and building a supportive network. Similarly, my involvement in mastermind groups and leadership training through organizations like the Boy Scouts has significantly contributed to my personal and professional growth.
Our conversation concluded on a powerful note about the importance of trusting oneself and recognizing personal growth. Brian's choice to leave a group once he had outgrown its offerings is a testament to the significance of self-awareness in one’s growth journey. It’s crucial to recognize when it’s time to move on and seek new challenges that match our evolving skills and knowledge.
In essence, the insights from this episode of the "Mixing Family and Business" podcast underscore the importance of embracing change, valuing mentorship, and fostering a commitment to continuous learning. By staying attuned to customer needs, seeking guidance from mentors, and immersing ourselves in diverse learning experiences, we can navigate the ever-changing business landscape with confidence and resilience. So, here’s to continually growing, learning, and thriving in the exciting world of business!
Make sure to listen to the full episode and check out our website.
In today's fast-paced business world, customer expectations evolve at a rapid pace. Tom shared his observations on how these expectations have shifted over time. From the days when businesses operated without modern conveniences to the present where accepting credit cards is almost a given, it's clear that staying ahead of customer demands is crucial.
Kim highlighted an essential lesson she’s learned from her extensive business experience: what customers ask for today, they’ll expect as a standard tomorrow. She used the rapid adoption of credit card payments in the fast food industry as a prime example. It’s bewildering, as I pointed out, that there are still businesses in 2024 that don't accept credit cards. This conversation underscored the importance for businesses to anticipate and adapt quickly to changing consumer preferences to stay relevant.
Our discussion naturally flowed into the value of mentorship, a topic close to all our hearts. Tom emphasized that while mentors can offer focused guidance at critical points, their value can be limited unless they, too, are committed to continual learning. I've experienced this firsthand with a business coach who provided immense value until I surpassed their skill level.
Kim made an excellent point about the necessity of hiring business coaches or mentors who align both personally and professionally. Ready and willing to change is vital when working with a mentor. Kim also mentioned how mentors often appear serendipitously, right when we’re prepared for growth. This resonated deeply with all of us, reflecting the idea that mentorship is as much about the mentee's readiness as it is about the mentor's expertise.
During the episode, we shared our personal encounters with mentorship. Tom, with his rich history in RVing and business, has met numerous individuals from various backgrounds, and each encounter provided him with unique insights. Whether it was learning from farmers or people starting new ventures, Tom emphasized the importance of having a positive attitude and being open to learning from others.
For me, mentorship has come from many unexpected sources. From a former colleague's coaching program to casual conversations with significant figures like Donald Trump and the founders of Google, I've found that surrounding myself with successful people has been immensely beneficial. Shirley and Kim also reiterated this point, mentioning how family, neighbors, and local libraries have been valuable resources in their journey.
Networking and continuous learning go hand in hand in the business world. Tom’s experiences, such as working for free to gain firsthand knowledge in a new industry, highlight the proactive steps one can take to learn and adapt. Shirley’s reflections on drawing knowledge from simple but effective resources like family and libraries remind us that learning doesn’t always require grand gestures or expensive programs.
Both Kim and I have found great value in becoming avid readers, influenced by authors like John C. Maxwell and Pat Lencioni. Kim’s anecdote about joining the Dairy Queen corporate council encapsulates the profound impact of learning from peers and building a supportive network. Similarly, my involvement in mastermind groups and leadership training through organizations like the Boy Scouts has significantly contributed to my personal and professional growth.
Our conversation concluded on a powerful note about the importance of trusting oneself and recognizing personal growth. Brian's choice to leave a group once he had outgrown its offerings is a testament to the significance of self-awareness in one’s growth journey. It’s crucial to recognize when it’s time to move on and seek new challenges that match our evolving skills and knowledge.
In essence, the insights from this episode of the "Mixing Family and Business" podcast underscore the importance of embracing change, valuing mentorship, and fostering a commitment to continuous learning. By staying attuned to customer needs, seeking guidance from mentors, and immersing ourselves in diverse learning experiences, we can navigate the ever-changing business landscape with confidence and resilience. So, here’s to continually growing, learning, and thriving in the exciting world of business!
Make sure to listen to the full episode and check out our website.